If you are having problems with our online store  other than logging in please contact our retail store at 800-622-0260. 

Having problems logging in? If you already have an account, you can sign in with your e-mail address. If you do not know your password, reset your password.

Use the simple form below to send us an e-mail:

Hours of Operation:
Retail Store: Monday-Friday 9:30-6:00pm. Saturday 9:30-5:00pm and Sunday 12:00-4:00pm EST

Our Return and Mailing Address:
Earth Animal
606 Post Road East
Westport, CT 06880
Phone & Fax Numbers:
Mail Order/Online Store Customer Service – 800-622-0260
For the Retail Store – 203-222-7173
To place an Order – 800-622-0260
For Customer Service – 855-EANIMAL (326-4625)
For our Corporate Office – 203-557-3322

Fax #: 203-222-0175

Shipping & Delivery: We make every effort to ship your order quickly. Please allow up to 1 week for delivery of items in stock. Backordered items will be shipped as soon as available. Items ordered together are not necessarily shipped together. Most domestic orders are shipped via UPS from Westport, CT. Items purchased with credit cards will be charged immediately and funds held until item ships or further notification is provided.

Please contact our Corporate Office Customer Service line at 855-EANIMAL (326-4625) regarding orders being shipped out of the United States, rush deliveries, or shipments with special instructions.

Credit Card Security: We are here to protect your information. All credit card numbers are highly secured. They are not held in clear text on any web site.

If you have questions on any of the Earth Animal products please, contact our Corporate Office Customer Service line at 855-EANIMAL (326-4625)

Corporate Mailing Address:
Earth Animal
PO Box 663
Southport, CT 06890